Tickets can be purchased online and at the on-site ticket office, both in advance and at the time of the visit. Reservations and refunds are not possible. In the case of temporary exhibitions, the hourly bands refer to the expected time of arrival, the duration of the visit is not limited, and they do not include guided tours.
Entry is only possible with a ticket. FREE ADMISSION is only issued by the ticket office at the time of the visit, with proof of eligibility.